Budget Dumpster
Reviews and Complaints

What a Racket

Rented a 30-yard dumpster for the first two weekends in August. Dumpster was used to clean out my old house.

Paid $740 with a 2-ton limit. Threw out 3 appliances (Stove, Washer and dryer) total weight about 600 pounds. An old sleeper loveseat, sofa and recliner. Say about 300 pounds.

Some rugs, various textbooks and papers. Another 200 pounds. Broken down bed frames and tables. A couple of mirrors.

We'll say about 300 pounds. Some other misc. junk. To be on the safe side - 400 pounds.

Add them together and we have about 1800 pounds. Less than 1 ton. Fast forward to 9/12/2022. I received an invoice stating that the dumpster was 4.12 tons over the limit.

Was billed an additional $638. That would be 6.12 tons. Over 12000 pounds? Of course, when I try to ask them about the overage, I was emailed some spew of "A state certified Weighmaster determined the weight of your materials in a highly regulated, governmental process".

Asked for an itemized list of what I had in the dumpster and mentioned that I will dispute this charge with my credit card company. Response of "We cannot provide an itemized list of everything that was inside of your dumpster when it arrived at the landfill. However, we can provide the state-certified weight ticket from the landfill as further evidence of the weight of your debris. This will be sent to you via email as soon as possible.

Please note that if you choose to dispute this fee with your bank, and the weight ticket comes back and it does not match the invoice you received, we will be unable to refund you directly.

You would have to go through your bank. If you do not dispute and the weight ticket comes back and it does not match, we will be able to continue assessing the situation further".

I should have read the reviews BEFORE I rented. It's like this company forgot to remove the dumpster from the truck before weighing. Last year, I rented from another company.

Threw a lot of drywall and cinder blocks away.

Did not receive any overage charges. SCAM - buyer beware.

AVOID THIS COMPANY AT ALL COST! Hire local and work with real professionals who know the dumpster business.

The positive reviews have to paid for or their own employees. There is no way this company should be allowed to do what they do. Not only do they show up late, they will not give you any updates- you have to call them. After taking off work for this project, we did not receive the dumpster even close to the original date we agreed upon.

Now they are charging me another $192.00 because of "weight overages". I have no way of having proof of said overages and they already charged my card. They already broke the contract when they didn't have the dumpster to me...with no notice ahead of time I might add...and now they want to bring up the 'contract' to me. Educate your employees to work with clients to find out if the dumpster they choose is going to be enough.

They offered me a $40 credit as if that is going to be reimbursement for the days we had to take off. Insulting.

Budget charged us $800 immediately for our rental which they never delivered. They did not show up to the site on the promised delivery date and we were also charged an extra $150 on our credit card without our knowledge.

We called Budget to notify that no one showed up and we were charged over $950! Budget continues to refuse a refund claiming they showed up to our site. We have solid evidence via on site video surveillance with multiple cameras recording 24-7. Budget lied to us.

Also, our employees were waiting on site from 5:30a.m. to 7p.m. for Budget who never showed! We filed the dispute with our creditor and reported this company.

Please avoid this company. We wrote this review in hopes others do not get scammed by this company.

Budget charged us over $775 for a dumpster rental they claimed they delivered! We were waiting on site from 5:30a.m.

to 8p.m. on the confirmed delivery date and they never showed up so we requested a refund the following day. Then, Budget charges an additional $150 for "trip fees" to our creditor without notifying us!

Budget refuses to provide a refund nor will they provide an explanation as to why they never showed or returned our calls.

This is so absurd that we felt compelled to write this review in hopes others will not be scammed by this company. We have opened an investigation with our creditor, filed a formal complaint with the Federal Trade Commission and Better Business Bureau, and are currently seeking legal action.

Dumpster will not arrive when they say it will. They will not show up when they say they will.

Oh we had a delay will be there tomorrow but will never call you to tell you . you have to call them after they didn't show up for updates . Pickup will be whenever they feel like it maybe a week or more later . They outsource the dumpsters so they have no control over when dumpster will get there.

Will get unexplained bill month later for unknown charges. *** Poor customer service. No one knows anything. Never again will I use this service.

You can get twice the size dumpster from the competitor for the same price or less. Just pure ridiculousness.

This company is a third party company. They advertise as competitive price but charge you for overage so as to add up for the prices theyd have charge at the beginning.

I got two different 20 yards dumpsters two days interval.

When they came to get the first dumpster, I understand there might be extra charge because it was filled up (they billed me almost 1700 dollars)but the second dumpster is not even half of the twenty yard dumpster I asked for but they still managed to charge my credit card $1800 thereby taking all my money off my credit card. My candid advice is to stay off this company as they are real scammers!!